Hotel
Answers questions about check-in, check-out, parking, breakfast, surcharges, and room availability without waiting at reception.
AI agent for modern guest communication
AI agent that communicates with guests instead of you — 24/7
ClerkBot.AI answers guest questions, assists with reservations, and frees your team to focus on service, sales, and the guest experience. It works continuously, in multiple languages, without placing additional burden on reception or service staff.
24/7AI agent responds to guests around the clock
65%of guest inquiries handled automatically
< 4 saverage system response time
100+languages — responds in the guest's language
Features
Everything your property needs
ClerkBot is a comprehensive hospitality solution — from the first guest interaction to organised management of reservations, content, and communication in the back office.
Integrations
Connected to the tools you already use
ClerkBot connects with the leading hospitality systems, so your AI agent always has access to up-to-date information without manual data entry.
- Rentlio & Hotelinco/Fidelity-Mais integration — reservation and guest data always synchronised
- Automatic website crawling — ClerkBot indexes your website and builds its own knowledge base from day one
- Custom document uploads — PDFs, menus, policies, price lists, and guides uploaded in seconds
🧑
"I'd like to book a room for 2 people this weekend, from Friday to Sunday."
Guest inquiry via chat
↓ Rentlio integration activated
🤖
I found availability for these dates. Here is your booking link:Book now >>
ClerkBot creates the reservation via Rentlio
↓ Reservation confirmed in Rentlio
🧑
"Thank you so much, see you soon!"
Guest confirms the reservation
AI Agent
AI agent that understands context and guest needs
ClerkBot goes beyond basic answers. It detects language from the browser, recognises returning guests, and maintains the context of previous conversations.
- Language detection from browser/device — more precise and personal than guest geolocation
- Returning guest recognition — conversations are automatically merged across sessions and channels
- Automated conversation analysis — the system extracts key patterns and prepares actionable insights
- Powered by modern language models that we continuously update
100+ supported languages
ENEnglish
DEDeutsch
FRFrançais
ESEspañol
ITItaliano
PTPortuguês
JA日本語
ARالعربية
ZH中文
RUРусский
NLNederlands
KO한국어
+ many more — AI automatically detects the user's language
Back Office & Management
Clear overview of every guest interaction
Everything your team needs for efficient guest communication management, in one place and in the language that suits them best.
- Analytics dashboard — conversations, reservations, response times, and satisfaction in one place
- Full conversation history — search and filter across all channels at any time
- Global back office accessibility — your team works in the browser on the device they're most comfortable with
- Guest data in one place — every interaction gradually builds a complete guest profile
Agent threads: Megacenter Bot
View conversations for the selected agent.
Filters
Search...
Date and Time
Search
Clear
Short summaryEmailCategoryResultStatusActions
Room reservationlojze@gmail.comBooking✓SuccessCLOSED👁
Pricing informationjanez@gmail.comPricingInfo~DisappointingOPEN👁
Customisation
Your brand, your communication style, your forms
ClerkBot adapts to your property. Set the appearance of the AI agent, the tone of communication, and the data it collects from guests, then quickly embed it on your website.
- Visual customisation — conversation colours, avatar image, and greeting message
- Quick website embed — with a single line of code
- Custom form builder — design forms that guests fill in directly in the conversation
- Collect reservations, preferences, and contact details in one seamless process
Agent
Settings
Customers
Knowledge bases
Forms
Reservations
Integrations
Analytics
Analytics
Conversation threads
Administration
Users
System
Tenants
User accounts
Reservations
Restaurant reservations, handled in the conversation
ClerkBot includes a complete table reservation system. Guests make reservations directly in the conversation, while the team monitors everything in a clear calendar with real-time availability.
- Guests book tables without leaving the conversation window
- Visual calendar or booking list with available slot overview in the back office
- Independent capacity configuration per day — alongside the property's own opening hours
- Set reservation step intervals (e.g. every 15 min) and minimum advance booking windows
- Per-seat guest limits and fully configurable capacity rules
Reservations calendar26. 05. 2026 – 30. 05. 2026
26 Tue.
27 Wed.
28 Thu.
29 Fri.
30 Sat.
11:00
12:00
13:00
14:00
15:00
16:00
17:00
18:00
19:00
20:00
21:00
22:00
Novak
19:00–20:30 (4)
Horvat
13:00–14:00 (2)
Kovač
20:00–21:30 (6)
Zupan
12:30–14:00 (3)
Krajnc
16:00–17:30 (4)
Bizjak
13:00–14:30 (2)
Turk
19:00–20:30 (5)
Vidmar
12:00–13:30 (4)
Janša
19:00–20:30 (6)
Petek
20:30–22:00 (3)
Platform
Enterprise-ready, without complex installations or maintenance
The platform operates as a modern multi-tenant SaaS on Microsoft Azure. Each property gets its own environment, its own agents, and its own data — with no cross-contamination between tenants.
- Multiple AI agents per tenant — each with a different role or persona
- Back office login with Google, Microsoft, or Facebook accounts
- Hosted on Microsoft Azure with high security and availability
- Regular language model upgrades with no action required on your side. Professional filters and settings for control over AI agent responses
Tenants
Manage tenants and view their data.
Search tenants...
Search
+Add tenant
NameCodeStatusDescription
MegacenterMCActiveFitnes & Wellness
AI agent in practice
See how it works
Watch ClerkBot in action — from the first guest question to a fast and helpful response.
- Quick setup without a lengthy project
- Guest conversations in multiple languages
- Reservations, answers, and team handoffs in one place
Back Office
Control over communication, reservations, and content
See the ClerkBot back office, where you manage guests, reservations, conversations, content, and settings in one place.
- Overview of all conversations and reservations in real time
- Management of agents, content, and integrations
- Analytics and key insights for service improvement
Use cases
Tailored to different types of hospitality properties
ClerkBot.AI is not limited to one type of business. The AI agent can handle the most common questions, reservations, and guest guidance — whether you run a hotel, campsite, wellness centre, or restaurant.
Boutique Hotel
More personal guest communication, experience recommendations, special requests, and upselling of additional services.
Boutique Hotel with Restaurant
Coordinated handling of room and table inquiries, menu information, dietary needs, wine pairings, and hotel packages.
Campsite
Quick answers about pitches, mobile homes, equipment, pets, sanitary facilities, and activities in the surrounding area.
Wellness
Presentation of packages, appointments, treatments, gift vouchers, and recommendations for booking services.
Tavern
Questions about daily specials, groups, celebrations, opening hours, special menus, and table reservations.
Restaurant with Accommodation
Unified communication for table and room reservations, late arrivals, breakfast, special guest needs, and additional services.
Pricing
Simple, transparent pricing
Choose the plan that fits your property. You can customise or upgrade at any time.
Hobby
38€/month
A great first step towards automated guest communication.
- 1 agent
- 50 conversation threads with up to 50 steps per month
- 1 knowledge base
- 1 website crawl
Popular
Reservation Booking
98€/month
Everything in Hobby plus additional support for reservations and analytics.
Includes all Hobby features, plus:
- 500 conversation threads with up to 50 steps per month
- 1 data collection form
- Complete restaurant reservation system
- 10 knowledge base documents
- Conversation thread insights
- Analytics dashboard
- 3 months of monitoring and performance improvement
Professional
248€/month
For growing teams that need more capacity, agents, and support.
Includes all Reservation Booking features, plus:
- 3 agents
- 1,000 conversation threads with up to 100 steps per month per agent
- 3 knowledge bases per agent
- 3 website crawls per agent
- 50 documents per agent
- 3 data collection forms per agent
- Direct support including phone calls
- Feedback collection and continuous solution improvements
Enterprise
Contact us for pricing
Tailored for large organisations with specific requirements and SLAs.
All Professional features, plus:
- Custom integrations and deployment
- SLA (99.95%)
- Priority support
- Dedicated support contact
- Advanced analytics
- Custom AI agent implementations
Savings calculator
How much time would your team save?
Tell us about your property and we'll estimate how much time ClerkBot frees up each month.
30 guests
1500
60%
0%100%
Estimated savings
Monthly guests
900
across all channels
Monthly inquiries
1,953
2 active channels
Team hours spent per month
214 h
manually answering guest inquiries
Inquiries handled automatically by AI agent
1,269 / 1,953
65% automation rate
Hours freed per month
139 h
≈ 17 full working days returned every month
Customer reviews
Trusted by hospitality and hotel industry professionals
From boutique restaurants and hotels to wellness centres and campsites — read what our customers say.
“We needed a solution that matched the standard of our boutique experience. ClerkBot handles room reservation and table booking inquiries with elegance, precision, and a personal touch — exactly what Majerca represents. Our team communicates through online services because we are geographically distributed, and ClerkBot integrated seamlessly into our communication without requiring any changes to our workflows.”
DB
dr. Danijel Bratina
Owner · Majerca — Boutique Hotel & Michelin Restaurant
“ClerkBot has upgraded the way we manage guest inquiries — 24/7 in the language of our guests. Our team spends less time answering repetitive questions and more time on the personal touch that guests expect from a boutique stay.”
MZ
Maja Zupan
Manager · Actum — Boutique Hotel
“Setting up ClerkBot was surprisingly fast. Within an hour it had found all the necessary information, membership packages, and property rules. Our members love getting instant answers — even outside business hours.”
AT
Aco Trampuž
Director · Megacenter — Fitness & Wellness Centre
“In season we receive hundreds of questions a day about pitches, equipment, services, and activities from guests all over the world. ClerkBot handles them all flawlessly. It paid for itself in the first week.”
MT
Miran Taslidža
Owner · Kamp Zlatorog — Campsite
FAQ
Frequently asked questions
Can't find what you're looking for? Get in touch and we'll be happy to help.
ClerkBot currently integrates natively with Mais, Rentlio, and Hotelinco. These integrations automatically keep your reservation and guest data synchronised — no manual exports or copying. Additional integrations are on the roadmap and can also be arranged for Enterprise customers.
Most properties are ready within one day. You connect your PMS, enable website content crawling, add any documents such as menus, policies, or price lists, and customise the appearance and communication style. The system quickly builds on your content, so lengthy onboarding projects or developer work are generally not required.
ClerkBot automatically detects the guest's language from their browser settings — not geolocation — which is more accurate and more user-friendly. It can respond in the languages supported by the chosen language model, and the back office is also adapted for multilingual use.
Yes. ClerkBot includes a complete restaurant reservation system. Guests can book a table directly in the conversation, and your team gets a visual calendar with real-time availability in the back office. You can configure opening hours, daily capacities, reservation intervals, advance booking windows, and guest count limits.
When ClerkBot detects that it doesn't have a sufficiently reliable basis in the knowledge base to answer, it clearly communicates this to the guest and hands the conversation over to your team. The full history is visible in the back office so staff can take over immediately without losing context.
Yes. ClerkBot is fully hosted on Microsoft Azure, which provides enterprise-level security, encryption at rest and in transit, and EU data residency options. The platform is built with GDPR compliance in mind — guest data is securely stored, access is controlled per tenant, and data retention policies can be configured to meet your requirements.
Absolutely. ClerkBot is built on true multi-tenant architecture. Each property gets its own fully isolated environment with its own agents, knowledge base, reservation configuration, and data — all managed from one account. There is no cross-contamination between properties and no limit on how many you can add.
ClerkBot maintains a customer database that links guest interactions over time. When a returning guest starts a new conversation — even from a different session or via email — ClerkBot recognises them and merges the thread with their history. This means your team always has full context and guests never need to repeat themselves.
ClerkBot is built on modern large language models. We continuously update the underlying models so you always have a powerful and up-to-date solution without any action required on your side.
Yes. Contact our team and we'll prepare a personalised demo tailored to your property type. For the Hobby plan you can start directly — it's designed with low commitment in mind so you can test the platform with real data before deciding to upgrade.
Want to see how ClerkBot.AI would work at your property?
Book a demo and let's explore how an AI agent can lighten your team's load and improve guest responsiveness.